AI receptionist comparison · United States

AI receptionist comparison: Autorys vs Smith.ai vs Ruby vs Dialzara vs voicemail

The right choice depends on whether you want real people, AI billed per call or a fixed monthly price. For trades and home-service businesses in the US, the Autorys AI Phone Receptionist answers every call 24/7 in English and Spanish, books appointments, transfers calls to your team with notice and sends you a recording and transcript of each call for $149 USD a month with 500 minutes included, about $0.30 per minute. Dialzara charges $199 for 500 minutes, Ruby’s live receptionists start at $250 for 50 minutes, and Smith.ai bills per call.

Prices reviewed in October 2026 on each provider’s public pricing page.

Feature by feature

AI receptionists and answering services compared

Prices, what each plan includes and the features owners ask about most. Autorys prices come live from our platform; cost per minute is the monthly price divided by the minutes included.

AI receptionists and answering services compared
Feature Autorys AI Phone Receptionist Smith.ai AI Receptionist Ruby Dialzara Voicemail / missed call
Who answers AI AI, with optional escalation to Smith.ai live agents Live human receptionists AI Nobody
Monthly price $149 USD · no setup fee Free $0 (25 calls) · Pro $150 · Enterprise $500 $250 (50 min) to $1,725 (500 min) Lite $29 · Pro $99 · Plus $199 · Elite $349 $0
Included each month 500 minutes + a phone number Pro: 75 calls 50, 100, 200 or 500 receptionist minutes 60 · 220 · 500 · 1,000 minutes —
Cost per included minute $0.30 Billed per call: $2.00 per call on Pro $5.00 (50 min) to $3.45 (500 min) $0.48 Lite · $0.45 Pro · $0.40 Plus · $0.35 Elite —
Extra usage $0.15 USD per minute $2.50 per extra call on Pro (Free: $3.00) Not listed on its pricing page $0.48 down to $0.35 per minute —
English and Spanish Yes, on every call Bilingual answering offered Spanish and bilingual answering available 24/7 From the Pro plan ($99) —
Books appointments Yes, in your CRM calendar Yes (AI scheduling, e.g. Calendly) Yes, scheduling available Calendar sync from the Pro plan No
After each call Email + CRM alert with summary, recording and transcript Recording, transcription and summaries AI-powered transcripts; activity in its app and dashboard Call recordings and summaries; email/SMS notification A voicemail, if they leave one
Transfers to a person Yes, with notice first; if nobody answers it takes a message and books Yes, to a Smith.ai live agent Yes, calls can be forwarded to you Blind transfer on every plan; warm transfer from Pro No
Gas smell, fire or injury Tells the caller to hang up and dial 911; never transfers Not stated on its pricing page Not stated on its pricing page Not stated on its pricing page No guidance

US dollars per month, as published on each provider’s public pricing page and reviewed in October 2026. Prices change, so confirm them on each site. When a page does not state something, we say so instead of guessing. Brand names belong to their owners; Autorys is not affiliated with them.

Sources: Smith.ai · Ruby · Dialzara

What others leave out

What you get with Autorys that the others charge more for or leave out.

Only what can be checked on each provider’s public pricing page.

Price

500 minutes for $149 USD

Smith.ai Pro costs $150 for 75 calls, Ruby costs $250 for 50 minutes, and Dialzara charges $199 for 500 minutes.

Extra usage

Extra minute at $0.15 USD

Dialzara charges $0.40 per extra minute on its 500-minute plan, and Smith.ai charges $2.50 per extra call on Pro.

Languages

English and Spanish from the first plan

On Dialzara, English and Spanish start on the $99 Pro plan; its $29 Lite plan does not include them.

Included

Booking and transfer with notice in one plan

Dialzara’s Lite plan has no calendar sync or warm transfer. Autorys includes both, and calls about gas, fire or injuries always go to 911.

Which one fits

Each option has its place.

A fair look at when each one makes sense.

Autorys

Fixed price · bilingual

Good fit if you run a trade or home-service business in the US and want English and Spanish, appointments in your CRM calendar, transfers to your team with notice and a summary, recording and transcript of every call for $149 USD a month with 500 minutes.

Keep in mind for now it is available to businesses in the US.

Smith.ai

AI + people

Good fit if you want AI first with the option to escalate a call to a live agent, or you want to start on a free plan with 25 calls a month.

Keep in mind it bills per call: Pro includes 75 calls for $150 and each extra call costs $2.50.

Ruby

Real people

Good fit if you want a trained human receptionist on every call, with a personal touch, 24/7 and in Spanish.

Keep in mind it is the most expensive option here: $250 a month buys 50 minutes.

Dialzara

Few calls

Good fit if you get very few calls: the Lite plan costs $29 a month for 60 minutes.

Keep in mind Lite has no English and Spanish, calendar sync or warm transfer, and 500 minutes cost $199 on Plus.

Voicemail

Free

Good fit if you rarely miss calls and your callers are happy to leave a message.

Keep in mind many callers hang up and dial the next business instead of leaving a message.

Everything the Autorys receptionist does, in one plan.

So you can compare without surprises.

01
Answers 24/7 in English and SpanishWith your business name, nights and weekends included.
02
Books appointments and reports every callAppointments go to your CRM calendar; you get an email and a CRM alert with the summary, recording and transcript.
03
Transfers calls to your teamUp to 3 people, announcing the caller first, during the hours you choose. If nobody answers, it takes a message and books the appointment.
04
Gas, fire or injury = 911It tells the caller to hang up and dial 911 right away, and never transfers those calls.
05
Never makes up pricesIf it does not know something, it takes a message and you see it in the report.
06
Phone number includedNo setup fee. Available to businesses in the US.
Frequently asked questions

Questions people ask when comparing AI receptionists.

Straight answers with real prices, reviewed in October 2026. The fastest way to judge the Autorys receptionist is to call +1 332 241 7428 and talk to it.

What is the best AI receptionist for a small business?

It depends on what you need. For trades and home-service businesses in the US that want calls answered 24/7 in English and Spanish, appointments booked, calls transferred to the team with notice and a summary, recording and transcript of each call for a fixed price, the Autorys AI Phone Receptionist costs $149 USD a month with 500 minutes included. If you want a real person on every call, Ruby uses live receptionists; if you want AI with live agents as backup, Smith.ai offers that.

What are the best alternatives to Smith.ai?

A common alternative is the Autorys AI Phone Receptionist: $149 USD a month with 500 minutes included instead of billing per call, English and Spanish on every call, appointment booking and transfers to your team with notice. Smith.ai Pro costs $150 a month for 75 calls. If you prefer live people instead of AI, Ruby answers with human receptionists from $250 a month for 50 minutes.

Smith.ai vs Ruby: what is the difference?

Smith.ai’s AI Receptionist answers with AI first and can escalate calls to its live agents; it is billed per call, with a free plan of 25 calls and a Pro plan from $150 a month for 75 calls. Ruby answers every call with live human receptionists and is billed by minutes, from $250 a month for 50 minutes. Ruby is more personal; Smith.ai costs less per call.

Autorys vs Dialzara: which one costs less?

For 500 minutes a month, Dialzara’s Plus plan costs $199 with $0.40 per extra minute, while the Autorys AI Phone Receptionist costs $149 USD with 500 minutes and $0.15 USD per extra minute. Both answer with AI, book appointments and transfer calls; on Dialzara, English and Spanish, calendar sync and warm transfer start on its $99 Pro plan.

How much does an AI receptionist cost per minute?

With the Autorys AI Phone Receptionist it is about $0.30 per included minute ($149 USD for 500 minutes). On Dialzara it is $0.40 to $0.48 per included minute depending on the plan, Ruby’s live receptionists cost $3.45 to $5.00 per minute, and Smith.ai bills $2.00 per call on Pro.

Which AI receptionists answer calls in English and Spanish?

The Autorys AI Phone Receptionist answers in English and Spanish on every call. Dialzara includes English and Spanish from its Pro plan, Smith.ai offers bilingual answering, and Ruby offers Spanish and bilingual live answering.

Can the Autorys AI receptionist transfer a call to a person?

Yes. It can transfer the call to up to 3 people at your business, announcing the caller first, during the hours you choose. If nobody answers, it takes a message and books the appointment. If someone reports a gas smell, a fire or an injury, it never transfers: it tells the caller to hang up and dial 911.

How much does an AI receptionist cost compared with a live answering service?

In October 2026, Ruby’s live receptionists start at $250 a month for 50 minutes. The Autorys AI Phone Receptionist costs $149 USD a month, no setup fee, with 500 minutes included and $0.15 USD per extra minute.

Is voicemail good enough for a small business?

Voicemail costs nothing, but many callers hang up without leaving a message and call the next business on the list. For trades, a single service visit is often worth 100 dollars or more, so each missed call can be a lost job.

Can I try the Autorys AI receptionist before paying?

Yes. Call +1 332 241 7428 and talk to it to hear how it answers. When you are ready, you sign up online in the Autorys panel.

Where do the prices in this comparison come from?

From each provider’s public pricing page, reviewed in October 2026 and linked under the table. Autorys prices come live from our own platform. Prices change, so confirm them on each site before you decide.

Hear it before you decide.

Call +1 332 241 7428 and talk to the Autorys AI receptionist yourself. If it fits your business, sign up online and turn on call forwarding.

$149 USD per month · 500 minutes and a number included · no setup fee