Changelog
What’s new at Autorys
We improve Autorys every week. Here is what we added, in plain words, starting with the newest.
30 changes in the last weeks
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New
The AI receptionist can transfer calls to a person
When a caller needs you, the receptionist can pass the call to you or to up to 3 people on your team, telling them first who is calling, only during the hours you choose. If nobody picks up, it takes the message and books. Gas, fire or injury emergencies are still sent to 911.
See it: The AI receptionist can transfer calls to a person -
New
Choose who receives each quote, receipt and invoice
Before a quote, receipt or invoice goes out by email, you see who it is going to and can change it or add up to 3 people. Receipts sent by WhatsApp, Telegram or web chat also ask who should get them.
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Improved
Receipts say the right thing
The message that goes with a receipt now matches the payment: waiting for payment, deposit received or paid in full. No more “thanks for your payment” when nothing was paid yet.
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Improved
Photos in conversations, complete and large
Wide photos that arrive by WhatsApp, Telegram or web chat now show complete. Open them larger or download them with one click.
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New
Free missed-call calculator
Find out how much money unanswered calls cost your business each month and each year, and how many recovered customers pay for the AI receptionist. Any website can add it.
See it: Free missed-call calculator -
New
Guides for business owners
Ten short guides with direct answers: what an AI receptionist costs, whether it is worth it, what to do with after-hours calls, how to stop missing calls and more.
See it: Guides for business owners -
New
AI receptionist pages by type of business
Pages made for home services, dental offices, salons, auto repair shops and restaurants, with what the receptionist does for each one.
See it: AI receptionist pages by type of business -
New
Compare AI receptionists side by side
Price per minute, English and Spanish, booking and transfers, feature by feature, so you can decide with clear numbers.
See it: Compare AI receptionists side by side -
Fixed
Invoicing several documents together, without loops (Mexico)
When invoicing several quotes or receipts together, the screen kept asking how the customer paid. Now it asks once and continues.
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New
Tell us how it is going
Fifteen days after you start, we send you a single email asking how your experience has been, with a link to leave your opinion. Only once, never more.
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New
AI Phone Receptionist
Answers your business calls 24/7 in English and Spanish, books appointments in your calendar and emails you after every call. Each call is saved in your CRM with its recording, transcript and summary. United States for now.
See it: AI Phone Receptionist
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New
Two-step verification
Add a second step to your login with an authenticator app on your phone. It is optional and available in every CRM: each person turns it on for their own user.
See it: Two-step verification -
Improved
Clickable links in conversations
Links that arrive in WhatsApp, Telegram or web chat conversations now open with one click, in a new tab.
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New
Online catalog of every service
All Autorys services on one page, with drawings and a short explanation of each one. Add the ones you like to “My list”.
See it: Online catalog of every service -
Fixed
Emails with large attachments always go out
When the attachments of an email are too large to travel together, they are now sent as download links, so the email is never stuck.
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New
One invoice for several quotes or receipts (Mexico)
Several quotes or receipts of the same customer, paid the same way, can now go in a single invoice.
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New
What you write is never lost
Messages you start in conversations and unsent emails are saved as drafts. Come back later and continue where you left off.
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Improved
Receipts start with “How much did they pay?”
Type the amount you received and the receipt calculates the percentage and the balance, and marks it as a deposit or a full payment.
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New
Give your WhatsApp contacts your own name
Use the pencil next to a contact to save them with the name you use, not just the one they have on WhatsApp.
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Improved
Email remembers who you write to
People you email are saved to your contacts, and your team is suggested when you write a new message.
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New
See everything that is pending to collect
Unpaid or partly paid receipts now appear in “To collect”, with totals, an Excel export and a summary on your home screen.
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Improved
You decide whether to notify the customer
When you record a payment by hand, a checkbox lets you choose whether the customer gets a notice.
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Improved
Amounts in your customer’s currency
Quotes and messages show amounts with the customer’s currency, and if you do not choose one, the currency of their country is used.
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Improved
Attachments inside the email, like Gmail
Files attached to an email also show inside the message with their preview, name and size, ready to download.
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New
Mark a conversation as seen
Mark a conversation as seen without replying, and filter the ones that are still unread.
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New
Download your invoices from the SAT (Mexico)
Bring the invoices you issued and received from the SAT into your CRM in one step.
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Improved
Send any type of file in conversations
Your team can now send any file in live conversations: PDF, XML, videos and more.
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New
Forward messages
Forward a message from one conversation to other WhatsApp or Telegram contacts.
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Improved
Stickers and reactions visible
Stickers and reactions your customers send by WhatsApp or Telegram now show in the conversation, and emojis show in web chat.
Questions about your data or your account?
Write to support@autorys.com or open the chat at the bottom of the page. A real answer, in English or Spanish.