Step by step
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Step 1: Choose who receives the calls
Up to 3 people at your business, each with their name and their U.S. phone number.
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Step 2: Choose the hours
Tell us the days and times when the receptionist may transfer. Outside those hours it takes the message and books the appointment.
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Step 3: Send it to us
Write to support@autorys.com, or use the chat at the bottom of the page, from the email of your account, with the names, numbers and hours.
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Step 4: We set it up
We add the transfer to your receptionist with those people and hours, and let you know when it is ready.
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Step 5: Test it
Call your business number during those hours, don’t pick up, and ask the receptionist to talk to a person.
Good to know
- Before passing the call, the receptionist announces who is calling.
- If nobody answers, it goes back to the caller, takes the message and books the appointment.
- If someone reports a gas smell, a fire or an injury, it never transfers: it tells the caller to hang up and dial 911.
- To change the people or the hours later, write to us again with the new details.