Account and payments

How to delete your data

Short answer

You can ask us to delete your data or your conversations at any time. Send an email to systems@autorys.com with the subject “Data Deletion” and tell us what you want deleted. We process the request within 30 days at most, unless the law requires us to keep something longer.

Updated October 24, 2026

Step by step

  1. Step 1: Decide what to delete

    Your whole account, or something specific, like a conversation or a call recording.

  2. Step 2: Write the email

    Send it to systems@autorys.com with the subject “Data Deletion”. Write from the email of your account, or tell us the business or page you wrote to and, if possible, the approximate date of the conversation.

  3. Step 3: On Messenger or Instagram

    If you wrote to a business through Messenger or Instagram, you can also send the message “delete my data” in that same conversation.

  4. Step 4: We process it

    We delete the data within 30 days at most, unless the law requires us to keep certain information for longer.

Good to know

  • We do not sell, rent or monetize personal information.
  • If you only want to stop paying, you don’t need to delete anything: cancel the service in Billing.

Related questions

How long does it take?

Within 30 days at most from your request, unless the law requires us to keep something longer.

Can I delete a single call recording?

Yes. Tell us which call it is (date and time, and the number it came from) in your email.

Questions about your data or your account?

Write to support@autorys.com or open the chat at the bottom of the page. A real answer, in English or Spanish.