Step by step
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Step 1: Create the quote
In your CRM, open Quotes and press Create.
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Step 2: Pick the customer and the products
Choose the customer and add the products or services from your catalog, with their prices.
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Step 3: Save and open the quote
Check the amounts and save it. From the quote you choose how to send it.
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Step 4: Check who will receive it
By email, the first email of that customer is already filled in; the other emails on their record appear as suggestions. You can remove it, write another one and add up to 3.
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Step 5: Or send it by WhatsApp, Telegram or chat
Choose the option to send it by WhatsApp, Telegram or chat, pick up to 3 recipients from that customer’s numbers and conversations, and confirm.
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Step 6: Confirm
Before anything goes out, the CRM asks you whether to send it to those people.
Good to know
- The CRM only suggests the emails and numbers of the customer on that quote.
- To send it by WhatsApp or Telegram, that channel must be connected to your account.