Why small businesses miss calls
- You are with a customer, on a job or driving.
- Two calls come in at the same time and the line is busy.
- The call comes in after hours, on a weekend or at lunch time.
- The person who answers the phone is out or on another task.
Measure it before you fix it
Check your call log
Most phones and carriers show missed calls. Take one normal week and count them.
Write down when they happen
Mornings, lunch, evenings, weekends? The time tells you which fix you need.
Put a price on it
Estimate how many of those callers would have become customers and what a customer is worth to you. The calculator does the rest.
6 fixes, from free to fully covered
Call back fast
Set times in your day to return every missed call. The longer you wait, the more likely the caller already found someone else.
Improve your voicemail
Say your business name, when you will call back and what information to leave. It won’t catch everyone, but it helps.
Share the calls
If you have a team, decide who answers at each time of day.
Put your hours where people look
Your website and online listings should say when you answer and how else to reach you.
Use an answering service
Real people answer for you, usually billed per minute or per call.
Use an AI receptionist
It answers every call you don’t, 24/7, books appointments and sends you the summary, recording and transcript. It can transfer calls to your team with notice.
How the Autorys AI receptionist catches missed calls
You keep your number and forward the calls you don’t answer to the number Autorys gives you. The AI picks up with your business name, takes the details, books the appointment and sends you an email and a CRM alert. You never lose track of a caller again, because every call stays in your CRM.
It costs $149 USD a month with 500 minutes, the number and the CRM included, and no setup fee.