For medical clinics and practices

AI receptionist for medical clinics

When every line is busy at 8 AM or the clinic is closed, the Autorys AI Phone Receptionist answers in English and Spanish, books, reschedules and cancels appointments in your CRM calendar and takes messages for your clinical team. It never gives medical advice. It costs $149 USD per month with no setup fee, 500 minutes and a phone number included.

Get your AI receptionist Call +1 332 241 7428 to try it
  • Answers when your lines are busy
  • Appointments booked and moved
  • No medical advice
The problem

Everyone calls at 8 AM, and the lines are busy.

Sick days, new patients and appointment changes all hit the phone at the same time your doors open.

The morning rush

The first hour is when patients call to get seen today. With two people at the desk, many of those calls end up in voicemail.

Calls after hours

Patients remember they need to book or move a visit in the evening or on the weekend, when nobody answers.

Messages that interrupt the team

Refill requests, questions about results, forms: each one stops someone who is with a patient.

What it does

What it does for a medical clinic.

It handles appointments and messages so your team can stay with the patients in the clinic.

Appointments

Books, moves and cancels

It asks for the patient's full name, phone number and reason for the visit, checks your CRM calendar and books or changes the time.

Check-ups

Answers "when is my appointment?"

Patients who forgot the day or time can call at any hour. It finds the visit in your calendar using the number they call from.

Messages

Takes messages for the clinical team

Refills, results or forms: it writes down who called and what they need for your team. It never gives results or approves anything.

Boundaries

No medical advice

It doesn't diagnose or say whether something can wait. In a dangerous emergency it tells the caller to hang up and dial 911.

Example call

A patient moves her physical therapy visit at 8:05 AM.

Your front desk is checking in patients. The call goes to the receptionist instead of voicemail.

Right after the call

  • Thursday 5:15 PM is in your CRM calendar
  • The front desk didn't have to stop checking in patients
  • The call is saved with its recording and transcript for your records
Incoming call · answered by your AI receptionist
  1. Caller

    Hi, I need to book my next physical therapy session, but I can only come after work.

  2. AI receptionist

    Of course. Can I have your full name, please?

  3. Caller

    Daniel Ortiz.

  4. AI receptionist

    Thank you, Daniel. Is this a follow-up for your knee therapy?

  5. Caller

    Yes, the follow-up.

  6. AI receptionist

    I have Thursday at 5:15 PM or Monday at 5:30 PM. Which do you prefer?

  7. Caller

    Thursday.

  8. AI receptionist

    Done: Thursday at 5:15 PM for your follow-up. Is there anything else I can help with?

Sample conversation. Your receptionist uses your business name, your services, your hours and the information you give it.

Every call lands in your CRM. It's included.

The CRM comes with the receptionist at no extra cost, so you can see who called and what was said, any time.

  • An email and a CRM alert as soon as the caller hangs up
  • A short AI summary: who called, what they wanted, what was booked
  • The recording and the full transcript of the call
  • Appointments go straight into your CRM calendar

It can pass the call to a person

You choose up to 3 people and the hours when calls can be transferred. It announces the caller before connecting, and if nobody picks up, it takes the message and books the appointment. For example: questions about a bill or an insurance plan can go to your office manager during the day; at night it writes them down.

Clear rules for your business

01
Only the basics to bookName, phone number and the reason for the visit are enough. It doesn't ask about symptoms or history, and the call stays in your CRM, which only your team can open.
02
It never gives results or approves refillsIt takes the message for your team, word for word, and the patient hears that someone from the clinic will follow up.
Missed call calculator

What are unanswered calls costing your practice?

A patient who can't get through books somewhere else. Check it with your own numbers.

Calculate with your numbers

Example to start from (change it to your numbers)

Calls per week
120
Calls that go unanswered
15 %
Callers who would become customers
30 %
Value of one customer
$150 USD

With these numbers: about 78 missed calls a month, about 23 customers lost and about $3,510 USD a month.

One recovered customer a month covers the receptionist ($149 USD).

These are example numbers, not statistics for your industry. Put your own in the free calculator.

Pricing

One fixed monthly price.

It's not pay-per-call: the monthly fee includes the minutes and the number.

$149 USD per month

For any type of business. Available today for businesses in the United States.

Get your AI receptionist
  • 500 minutes of calls included every month
  • Extra minutes: $0.15 USD each
  • Phone number included
  • No setup fee
  • Call reports by email and in your CRM, with recording and transcript
  • Appointments booked in your CRM calendar
Frequently asked questions

What medical clinics ask about AI receptionists.

Straight answers with our real prices. The fastest way to judge it is to call +1 332 241 7428 and talk to it.

Can an AI receptionist book medical appointments?

Yes. It offers the times open in your CRM calendar and books the visit with the patient's full name, phone number and reason. Patients can also move or cancel a visit by phone, day or night.

Does it give medical advice?

Never. It won't diagnose, suggest a medication or say whether a symptom can wait. It writes the message for your clinical team or books a visit. If the caller describes a dangerous emergency, it tells them to hang up and dial 911.

Can it handle prescription refill requests?

It takes the request as a message for your clinical team: the patient's name, phone number and the medication they mention. It never approves a refill or gives results; your team follows up.

What types of clinics can use it?

Any practice that books appointments by phone: family medicine, pediatrics, physical therapy, chiropractic, optometry, dermatology, mental health and more. For dental offices there is a page of its own.

How much does it cost for a medical practice?

The Autorys AI Phone Receptionist costs $149 USD per month with no setup fee and 500 minutes and a phone number included. You keep your number and forward the calls you don't answer. You can test it first by calling +1 332 241 7428.

Other businesses

Also for these businesses.

Restaurants

Answers during the rush, takes reservation requests and to-go orders, and gives your hours.

Law firms and attorneys

Takes new client calls while you're in court, books the consultation and never gives legal advice.

Veterinary clinics

Books pet appointments while your team is in the exam room and never gives veterinary advice.

Patients get an answer, even at 8 AM.

Call +1 332 241 7428 and try booking an appointment yourself. If you like it, sign up online and turn on forwarding.

$149 USD per month · 500 minutes and a number included · no setup fee

Get your AI receptionist Call +1 332 241 7428 to try it